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These Terms govern the rights, obligations, and responsibilities between Knori AI Ltd. (the “Company”) and users in relation to the knoriai service, and the conditions and procedures for its use.
Effective date: 3 July 2026
This summary is for understanding only; the binding terms are the articles below.
These Terms govern the use of the knoriai desktop and mobile apps, related websites, AI coaching, and all related services (the “Service”) provided by Knori AI Ltd. (the “Company”), including the rights, obligations, and responsibilities of the Company and users, and the conditions and procedures of use.
Terms not defined here follow applicable law and general commercial practice.
① The Company posts these Terms where users can easily see them, on the initial screen of the Service or the website.
② The Company may amend these Terms within the limits of applicable law.
③ When amending, the Company announces the effective date and reasons at least 7 days in advance; for changes unfavorable or material to users, at least 30 days in advance and, where feasible, by individual notice such as email.
④ If the Company clearly notified that failing to object within a set period will be deemed acceptance, and a user did not expressly object, the user is deemed to have accepted the amended Terms.
⑤ A user who does not accept the amended Terms may stop using the Service and terminate the agreement.
Matters not provided for in these Terms, and the interpretation of these Terms, follow applicable laws (including consumer-protection and content-industry laws) and the operating policies and guidance separately established by the Company.
① The agreement is formed when a user agrees to these Terms, applies to join, and the Company accepts the application.
② The Company may decline or later terminate an application that: is made by a child under 14; contains false information or misappropriates another’s identity; risks impairing the Service or violating law or public order; or cannot be accepted for technical reasons.
The Service is available to users aged 14 and over; children under 14 may not sign up. Where a higher digital-consent age applies (up to 16 in parts of the EEA), consent of a holder of parental responsibility is required below that age.
① Members must provide accurate information at sign-up and update it without delay when it changes.
② Members are responsible for safeguarding their account and credentials and must not let third parties use them.
③ Members must immediately notify the Company if they become aware of unauthorized use of their account, and follow the Company’s guidance.
The Company protects users’ personal data under applicable law; the collection, use, storage, deletion, and users’ rights are set out in the Privacy Policy. Where AI coaching involves an international transfer of personal data, separate consent is obtained before use.
① The Company complies with applicable law and these Terms and strives to provide the Service stably and continuously.
② The Company maintains security systems to protect personal data and publishes and complies with its Privacy Policy.
③ The Company strives to promptly handle opinions or complaints raised by users where they are found to be justified.
Users must not:
If a user violates this Article, the Company may restrict use under Article 17.
① The Company provides recording/archiving of creative work, connecting/organizing/researching records, writing and exporting essays/portfolios, shared-room collaboration, AI coaching, and similar services.
② Personal creative records are stored on the user’s device by default; where cross-device sync, collaboration, or AI coaching is used, the relevant data is transmitted to and processed in the cloud to that extent.
③ The Company may modify all or part of the Service for operational or technical reasons and announces material changes in advance.
① The Company may temporarily suspend all or part of the Service for unavoidable reasons such as maintenance, equipment repair/replacement, force majeure, system failure, or failure of third-party services (cloud/AI processors).
② The Company announces suspensions in advance; where advance notice is impossible due to urgency, it announces them promptly afterward.
① Copyright in Content a user creates or uploads to the Service belongs to the user.
② The Company uses a user’s Content only to the extent necessary to operate the Service (provision/display, sync, backup, incident response) and does not use it beyond that purpose without the user’s consent.
③ Content a user posts in a shared room is disclosed to that room’s members. Users must lawfully hold the rights needed to post and share their Content.
④ If the Company wishes to use a user’s Content for a separate purpose such as promotion, it obtains the user’s prior consent.
① Where a user’s posting infringes another’s rights or violates law, the rights holder may request its removal or suspension, and the Company takes the measures required by law.
② The Company may, without prior notice, take temporary measures (suspend posting) or delete a posting it judges to clearly infringe rights or violate law or these Terms. The user may object to the Company.
AI coaching is a reference aid to support creation and learning and does not replace professional diagnosis or counseling (medical, legal, psychological, etc.). AI-generated responses may contain inaccurate or inappropriate content, and the final judgment and responsibility for their use rest with the user.
① When AI coaching is used, conversation content and input data may be transmitted to and processed by an AI processor located overseas (the United States); the user completes consent to the international transfer of personal data and, where applicable, to processing of special-category data, before use.
② The Company operates safeguards so that, where signs of crisis are detected, AI coaching pauses critique and points to professional support resources.
③ Users must not circumvent the AI-coaching safeguards or misuse the Service for unlawful or harmful purposes.
① Basic features such as recording and archiving are free. AI coaching is available on paid plans (Basic and up) and is not provided on the free plan.
② The Company offers paid plans and clearly discloses each plan’s price, contents, and billing cycle on the Service screen before payment.
③ Payment is made through the in-app purchase of the app market, credit card, or other means the Company provides; payments through an app market are also subject to that market’s policies.
④ Subscription (recurring) paid services renew and are charged automatically at the end of the term; the Company notifies the renewal timing and price in advance. Users may cancel before the next billing date to stop auto-renewal.
⑤ Where a minor pays for a paid service, consent of a legal representative is required; a minor’s payment made without such consent may be canceled by the minor or the legal representative under applicable law.
① A user may withdraw the purchase and receive a full refund within 7 days of payment if the content has not been used.
② However, for digital content whose use has begun or that is supplied immediately, withdrawal may be restricted under applicable consumer-protection and content-industry law; the Company discloses this and obtains consent before payment. For multi-part content, withdrawal remains possible for parts not yet supplied. (Where mandatory consumer-protection rules of your country provide a broader statutory withdrawal/cooling-off right — such as the 14-day right in the EEA — those rules apply.)
③ When a subscription is canceled, the already-paid term remains usable until it expires, and auto-renewal stops from the next billing date; amounts for a term already paid and in use are not refunded.
④ Where the user cannot use the Service normally due to a cause attributable to the Company, the user may receive a refund or equivalent compensation under applicable law.
⑤ Refunds are, in principle, made to the payment method used; refunds for payments through an app market follow that market’s policies and procedures.
① If a user violates these Terms or applicable law, the Company may restrict use in stages — warning, temporary suspension, permanent suspension, termination — according to the severity of the violation.
② The Company notifies the user of the reason and duration of any restriction; where urgent action is needed, it may act first and notify afterward.
③ The user may object to a restriction, and the Company promptly resumes use where it finds the objection justified.
① A user may terminate the agreement at any time by closing their account under Settings > Account in the app.
② The Company may terminate the agreement if a user materially violates these Terms and fails to cure despite a request.
③ When the agreement ends, the user’s account and related personal data are deleted under the Privacy Policy, except information the Company must retain by law, which is kept for the required period.
④ Where the agreement ends during a paid term, settlement/refund of the remaining portion follows Article 16.
① Where the Company or a user causes damage to the other by breaching these Terms, the party at fault is liable to compensate that damage.
② Where a user causes damage to the Company by violating law or these Terms while using the Service, the user must compensate the Company for that damage.
① The Company is not liable, to the extent permitted by law, for damage arising without the Company’s intent or negligence — such as force majeure, causes attributable to the user, or failures of third-party services (cloud/AI processors).
② The Company is not liable, to the extent permitted by law, for damage related to the use of services provided free of charge.
③ The Company does not warrant the accuracy, completeness, or fitness for a particular purpose of AI-coaching responses; Article 14 governs this.
④ This Article applies only to the extent it does not conflict with mandatory consumer-protection rules.
① These Terms are governed by and construed under the laws of the Republic of Korea.
② Disputes between the Company and a user are brought before the court having jurisdiction under applicable law; the Company does not impose an exclusive jurisdiction that is unfairly disadvantageous to consumers. This does not deprive a consumer of the protection of mandatory rules of their country of residence.
Contact: support@knoriai.com
These Terms take effect on 3 July 2026. Where amended, notice is given under Article 3 and the effective date of the amended Terms is announced at that time.