These Terms govern the rights, obligations, and responsibilities between knori AI Co., Ltd. (the “Company”) and users in relation to the knoriai service, and the conditions and procedures for its use.
Effective date: 30 August 2026 (as amended) · first effective 3 July 2026
This summary is for understanding only; the binding terms are the articles below.
These Terms govern the use of the knoriai desktop and mobile apps, related websites, AI coaching, and all related services (the “Service”) provided by knori AI Co., Ltd. (the “Company”), including the rights, obligations, and responsibilities of the Company and users, and the conditions and procedures of use.
Terms not defined here follow applicable law and general commercial practice.
① The Company posts these Terms where users can easily see them, on the initial screen of the Service or the website.
② The Company may amend these Terms within the limits of applicable law.
③ When amending, the Company announces the effective date and reasons at least 7 days in advance; for changes unfavorable or material to users, at least 30 days in advance and, where feasible, by individual notice such as email.
④ If the Company clearly notified that failing to object within a set period will be deemed acceptance, and a user did not expressly object, the user is deemed to have accepted the amended Terms.
⑤ A user who does not accept the amended Terms may stop using the Service and terminate the agreement.
Matters not provided for in these Terms, and the interpretation of these Terms, follow applicable laws — including consumer-protection law, content-industry law, personal-data protection law, and the Framework Act on the Development of Artificial Intelligence and Establishment of a Basis for Trust — and the operating policies and guidance separately established by the Company.
① The agreement is formed when a user agrees to these Terms, applies to join, and the Company accepts the application.
② The Company may decline or later terminate an application that: is made by a child under 14; contains false information or misappropriates another’s identity; risks impairing the Service or violating law or public order; or cannot be accepted for technical reasons.
The Service is available to users aged 14 and over; children under 14 may not sign up. Where a higher digital-consent age applies (up to 16 in parts of the EEA), consent of a holder of parental responsibility is required below that age.
① Members must provide accurate information at sign-up and update it without delay when it changes.
② Members are responsible for safeguarding their account and credentials and must not let third parties use them.
③ Members must immediately notify the Company if they become aware of unauthorized use of their account, and follow the Company’s guidance.
④ Members may not transfer, lend, or pledge their account to anyone else.
The Company protects users’ personal data under applicable law; the collection, use, storage, deletion, and users’ rights are set out in the Privacy Policy. Where AI coaching involves an international transfer of personal data, separate consent is obtained before use.
① The Company complies with applicable law and these Terms and strives to provide the Service stably and continuously.
② The Company maintains security systems to protect personal data and publishes and complies with its Privacy Policy.
③ The Company strives to promptly handle opinions or complaints raised by users where they are found to be justified.
Users must not:
If a user violates this Article, the Company may restrict use under Article 17.
① The Company provides recording/archiving of creative work, connecting/organizing/researching records, writing and exporting essays/portfolios, shared-room collaboration, AI coaching, and similar services.
② Personal creative records are stored on the user’s device by default; where cross-device sync, collaboration, or AI coaching is used, the relevant data is transmitted to and processed in the cloud to that extent.
③ The Company may modify all or part of the Service for operational or technical reasons and announces material changes in advance.
① The Company may temporarily suspend all or part of the Service for unavoidable reasons such as maintenance, equipment repair/replacement, force majeure, system failure, or failure of third-party services (cloud/AI processors).
② The Company announces suspensions in advance; where advance notice is impossible due to urgency, it announces them promptly afterward.
① Copyright in Content a user creates or uploads to the Service belongs to the user.
② The Company uses a user’s Content only to the extent necessary to operate the Service (provision/display, sync, backup, incident response) and does not use it beyond that purpose without the user’s consent.
③ Content a user posts in a shared room is disclosed to that room’s members. Users must lawfully hold the rights needed to post and share their Content.
④ If the Company wishes to use a user’s Content for a separate purpose such as promotion, it obtains the user’s prior consent.
① Where a user’s posting infringes another’s rights or violates law, the rights holder may request its removal or suspension, and the Company takes the measures required by law.
② The Company may, without prior notice, take temporary measures (suspend posting) or delete a posting it judges to clearly infringe rights or violate law or these Terms. The user may object to the Company.
① Users are informed that using AI coaching means interacting with artificial intelligence. Output generated by AI may be labeled as generated by generative artificial intelligence, in accordance with the Framework Act on the Development of Artificial Intelligence and Establishment of a Basis for Trust and other applicable law.
AI coaching is a reference aid to support creation and learning and does not replace professional diagnosis or counseling (medical, legal, psychological, etc.). AI-generated responses may contain inaccurate or inappropriate content, and the final judgment and responsibility for their use rest with the user.
② When AI coaching is used, conversation content and input data may be transmitted to and processed by an AI processor located overseas (the United States); the user completes consent to the international transfer of personal data and, where applicable, to processing of special-category data, before use.
③ The Company operates safeguards so that, where signs of crisis are detected, AI coaching pauses critique and points to professional support resources.
④ Users must not circumvent the AI-coaching safeguards or misuse the Service for unlawful or harmful purposes.
① A shared room is a space where the user who created it (the “room administrator”) and the members who joined use records, writing, assignments, schedules and dues ledgers together. Content you post to a shared room is disclosed to that room’s members under Article 12③.
② When you join a shared room you go through a consent step for using that room. Consent is given per room; consent given in one room does not extend to another.
A room administrator may use a feature that analyses the records a member posted in that room with AI in order to prepare feedback. This feature works only if that member has consented in that room (without consent, that member’s records are never sent to AI), and the member may withdraw consent at any time on the room profile screen. On withdrawal the records are excluded from analysis immediately. During analysis, records may be transferred to an overseas AI processor under Article 14②.
③ A room administrator may approve, grant roles to and remove members, and manage the posts, categories and boards within the room. The administrator must exercise these powers only within the room’s purpose and must not use members’ content beyond that purpose or disclose it externally.
④ Evaluation, feedback and assignment management carried out between members inside a shared room are matters of that room’s operation, and the Company does not, in principle, intervene in disputes between members. However, the Company may itself take action on posts under Article 13 and restrict use under Article 17.
⑤ The Company provides the Service to individual users without any separate contract with institutions such as schools; responsibility for opening and operating a shared room lies with the user who opened it.
① Basic features such as recording and archiving are free. AI coaching is available on paid plans (Basic and up) and is not provided on the free plan.
② The Company offers paid plans and clearly discloses each plan’s price, contents, and billing cycle on the Service screen before payment. The Company may operate usage-based charging or a credit system; if introduced, the basis for calculating, consuming, carrying over, and expiring credits, and the basis for charging overage, will be clearly disclosed in advance.
③ (Payment provider · merchant of record) Payment for paid services on desktop and web is processed through Paddle (Paddle.com Market Ltd and its affiliates; the “Payment Provider”), the payment partner designated by the Company. The Payment Provider may act as the merchant of record for the transaction and, in its own name, bill the amount, issue receipts, and calculate, collect, report, and remit value-added tax, sales tax, and other applicable taxes. In that case the Payment Provider’s name, or a descriptor it designates, may appear in the user’s payment records and card statement.
④ (Tax) Prices displayed on the Service are, in principle, inclusive of value-added tax and other applicable taxes. The tax amount is determined by the Payment Provider based on the user’s place of residence, and the final amount payable together with the tax breakdown is shown on the checkout screen.
⑤ (Payment methods) Desktop and web payments are made by credit card and other means supported by the Payment Provider (Paddle). Paid purchases made in the mobile app (App Store, Google Play, etc.) are made through that market’s in-app purchase (IAP), in which case that market’s payment and refund policies also apply.
⑥ (Recurring payment · auto-renewal) Subscription paid services renew and are charged automatically at the end of the term. The Company or the Payment Provider notifies the user of the renewal and the price before the scheduled renewal date, and the user may cancel at any time before the next billing date to stop auto-renewal. How to cancel is explained on the checkout screen and in Settings.
⑦ (Minors) Where a minor (under 19) pays for a paid service, consent of a legal representative is required; a payment made without such consent may be canceled by the minor or the legal representative under applicable law.
① A user may withdraw the purchase and receive a full refund within 7 days of payment if, after that payment, AI coaching and other content have not been used.
② For digital content whose use has begun or that is supplied immediately, withdrawal may be restricted under applicable consumer-protection and content-industry law. The Company discloses that withdrawal is restricted and obtains the user’s consent before payment. For multi-part content, withdrawal remains possible for parts not yet supplied. (Where mandatory consumer-protection rules of your country provide a broader statutory withdrawal/cooling-off right — such as the 14-day right in the EEA — those rules apply.)
③ (Cancelling a subscription) A user may cancel a subscription at any time during a paid term.
④ Where the user cannot use the Service normally due to a cause attributable to the Company, the user may receive a refund or equivalent compensation under applicable law. Duplicate or erroneous charges caused by system error are refunded in full.
⑤ (How refunds are made) Refunds for desktop and web payments are, in principle, made to the payment method used and are processed through the Payment Provider (Paddle); depending on the card issuer and the Payment Provider, they may take several days to appear. Refunds for payments made through a mobile app market (App Store, Google Play) follow that market’s policies and procedures. Refunds can be requested in Settings or at support@knoriai.com.
⑥ (Mandatory rules) This Article does not limit the withdrawal and refund rights guaranteed to consumers by applicable law, regardless of whether the Payment Provider (Paddle) or an app market is used.
① If a user violates these Terms or applicable law, the Company may restrict use in stages — warning, temporary suspension, permanent suspension, termination — according to the severity of the violation.
② The Company notifies the user of the reason and duration of any restriction; where urgent action is needed, it may act first and notify afterward.
③ The user may object to a restriction, and the Company promptly resumes use where it finds the objection justified.
① A user may terminate the agreement at any time by closing their account under Settings > Account in the app.
② The Company may terminate the agreement if a user materially violates these Terms and fails to cure despite a request.
③ When the agreement ends, the user’s account and related personal data are deleted under the Privacy Policy, except information the Company must retain by law, which is kept for the required period.
④ Where the agreement ends during a paid term, settlement/refund of the remaining portion follows Article 16.
① Where the Company or a user causes damage to the other by breaching these Terms, the party at fault is liable to compensate that damage.
② Where a user causes damage to the Company by violating law or these Terms while using the Service, the user must compensate the Company for that damage.
① Where paid content or services provided by the Company are defective through the Company’s fault, the user may receive redress — correction, an extension of the usage period, or a refund — under applicable law and the standards set by the Company.
② Where provision of the Service is interrupted or materially impaired through the Company’s fault, the Company compensates the user’s loss in accordance with applicable law and the Content User Protection Guidelines.
③ This Article applies to the extent it does not conflict with mandatory rules, including Article 7 of the Act on the Regulation of Terms and Conditions, and the Company does not unfairly exclude or limit its warranty liability for defective content.
① The Company is not liable, to the extent permitted by law, for damage arising without the Company’s intent or negligence — such as force majeure, causes attributable to the user, or failures of third-party services (cloud/AI processors).
② The Company is not liable, to the extent permitted by law, for damage related to the use of services provided free of charge.
③ The Company does not warrant the accuracy, completeness, or fitness for a particular purpose of AI-coaching responses; Article 14 governs this.
④ This Article applies only to the extent it does not conflict with mandatory consumer-protection rules.
① These Terms are governed by and construed under the laws of the Republic of Korea.
② Disputes between the Company and a user are brought before the court having jurisdiction under applicable law. The Company does not impose an exclusive jurisdiction that is unfairly disadvantageous to consumers, and where the user is a consumer, the district court with jurisdiction over the user’s address (or residence, if there is no address) at the time the action is brought is the competent court.
③ This governing-law and jurisdiction clause does not exclude consumer protection guaranteed by mandatory rules of the law of the user’s habitual residence.
① Where a dispute arises in connection with use of the Service, the Company and the user endeavour in good faith to resolve it amicably.
② The user may apply for mediation to a dispute-resolution body provided for by law, such as the Content Dispute Resolution Committee, the Korea Consumer Agency / Consumer Dispute Settlement Commission, or the Electronic Documents and Transactions Dispute Mediation Committee.
Contact: support@knoriai.com
If any provision of these Terms is held invalid or unenforceable under applicable law, that provision is construed to be effective to the fullest extent permitted by law, and the validity of the remaining provisions is unaffected.
① (Effective date) These Terms take effect on 30 August 2026. However, the amended and newly added provisions of Article 15 and Article 16 (payment, tax, withdrawal) and Article 22 apply from the date paid payment services (Paddle) commence.
② (Transitional) These Terms also apply to agreements formed before they take effect; where an amendment is disadvantageous to users, the notice procedure in Article 3 is followed.
③ (First effective date) These Terms first took effect on 3 July 2026.